Legal Notice
1. Identification of the information society service provider
In compliance with the information duty established in Article 10 of Spanish Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (hereinafter, LSSI-CE), the following identification details of the owner of this website are provided:
Company name: EV Hotel Mallorca, S.L.U.
Trade name: The Völkers House
Tax ID (NIF): B56549785
Registered address: Tda. Son Ginard, Parcela 28, Polígono 13, núm. 797, 07630 Campos (Illes Balears)
Email: info@thevoelkershouse.com
Phone: +34 871 552 800
Website: https://www.thevoelkershouse.com
Company registration: [Pending: registration details at the Commercial Registry of Palma de Mallorca — volume, sheet, page and entry number]
Business activity: Operation, management and administration of rural estates for agriculture, livestock farming and tourist accommodation; gastronomy services; sale of gastronomic and agricultural products.
EV Hotel Mallorca, S.L.U. is the owner of the tourist accommodation establishment operating under the trade name "The Völkers House", a luxury boutique hotel located in the municipality of Campos (Mallorca), comprising fifteen romos, a restaurant and terrace, a spa and an equestrian club.
2. Purpose of the website
This Legal Notice governs access to and use of the website https://www.thevoelkershouse.com (hereinafter, the "Website"), owned by EV Hotel Mallorca, S.L.U. (hereinafter, the "Owner"). The Website's main purpose is to present and promote the services of The Völkers House hotel, enabling users to learn about the establishment, its facilities and services, and to contact the hotel team with enquiries or information requests.
Access to the Website confers the status of user and implies full and unreserved acceptance of this Legal Notice, the Privacy Policy and the Cookie Policy in force at any given time. The Owner reserves the right to modify the presentation, configuration and content of the Website at any time, as well as the conditions required for access and use.
3. Terms of access and use
Access to the Website is free of charge. However, certain services or content may be conditional upon the completion of forms. The user undertakes to make appropriate use of the Website in accordance with applicable legislation, this Legal Notice, morality, generally accepted customs and public order. In particular, the user agrees to:
• Not use the Website for unlawful purposes or purposes contrary to this Legal Notice, or that are harmful to the rights or interests of third parties.
• Not introduce computer viruses or any other elements likely to alter, damage or prevent the normal operation of the Website.
• Not attempt to access restricted areas of the Website or of the Owner's computer systems without due authorisation.
• Not reproduce, copy, distribute or transform the Website's contents without the Owner's prior, express, written authorisation.
• Provide truthful and up-to-date information in any forms available.
4. Intellectual and industrial property
All content on the Website —including, by way of example and without limitation, texts, photographs, images, videos, graphics, logos, icons, graphic design, source code, software, and the selection and arrangement thereof— is the property of the Owner or of third parties who have duly authorised its use, and is protected by the corresponding intellectual and industrial property rights under Spanish Royal Legislative Decree 1/1996, of 12 April, approving the Consolidated Text of the Intellectual Property Law, and Law 17/2001, of 7 December, on Trademarks.
The trademark "The Völkers House" and associated distinctive signs are the property of the Owner or entities within its group. The reproduction, distribution, public communication, transformation or any other form of exploitation, whether in whole or in part, of the Website's contents without the Owner's prior written authorisation is expressly prohibited. The user may view and print the contents exclusively for personal, private and non-commercial use.
In particular, the downloading, screenshotting or extraction of photographs and images of the establishment, its facilities, rooms and surroundings, as well as their use for commercial, advertising or editorial purposes without express authorisation, is prohibited.
5. Disclaimer of warranties and liability
The Owner does not guarantee the permanent availability or uninterrupted operation of the Website. The Owner shall not be liable for any damage arising from interference, omissions, interruptions, computer viruses, malfunctions or disconnections, nor from the unlawful use that third parties may make of the contents. The information on the Website is for informational and guidance purposes only. Descriptions of rooms, services, facilities and rates are subject to availability and may change without notice. Under no circumstances does the published information constitute a binding contractual offer.
6. Links to third-party websites
The Website may contain links to third-party websites (booking platforms, social networks or other entities). The Owner assumes no responsibility for the content, availability or privacy policies of such websites, whose inclusion does not imply any relationship, approval or endorsement.
7. Personal data protection
The processing of users' personal data is governed by the Website's Privacy Policy, prepared in accordance with Regulation (EU) 2016/679 General Data Protection Regulation (GDPR) and Spanish Organic Law 3/2018 on Personal Data Protection and the guarantee of digital rights (LOPDGDD).
8. Cookies
The Website uses its own and third-party cookies. Information on the cookies used is detailed in the Cookie Policy, accessible from the Website's footer.
9. Applicable law and jurisdiction
These terms are governed by Spanish law. For the resolution of any disputes, the Owner and the user submit to the jurisdiction of the Courts and Tribunals of Palma de Mallorca, unless mandatory applicable law imposes a different forum.
10. Contact
For any enquiry relating to this Legal Notice, the user may contact the Owner by email at info@thevoelkershouse.com, by phone at +34 871 552 800 or by post to Tda. Son Ginard, Parcela
28, Polígono 13, núm. 797, 07630 Campos (Illes Balears).
Last updated: May 2026